The Global Finance & Technology Network (GFTN) is a not-for-profit organisation established by the Monetary Authority of Singapore (MAS) in 2024 to harness technology and foster innovation for more efficient, resilient, and inclusive financial ecosystems through global partnerships. GFTN organises convening forums, offers advisory services on innovation ecosystems, provides access to transformative digital platforms, and invests in technology startups with the potential for growth and positive social impact through its venture fund.
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Merchant payments are entering a new era of transformation. After decades of progress in card acceptance, QR interoperability, and e-commerce enablement, the next wave of innovation is shifting toward embedded payments, instant settlement, and data-driven merchant services.
From small neighbourhood shops to global online platforms, merchants are demanding more than just payment acceptance — they want integrated solutions that combine payments with inventory, logistics, and customer insights.
At the same time, new players and regulatory frameworks are reshaping the competitive landscape. Regional payment networks like NETS and PayNet are pioneering interoperability and cross-border linkages, while global ecosystems such as Amazon, UnionPay, Ant Group, and PayPal are redefining how merchants interact with customers at scale.
This panel explores how these innovations are evolving, where the next opportunities lie, and how collaboration can unlock new value for merchants of all sizes.
Director & Head, Payments Development & Data Connectivity Office, Monetary Authority of Singapore
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